GTR Academy – Salesforce Admin & Platform App Builder Online Course​

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    Where Our Students Work

    Salesforce Admin

    About The Course

    GTR Academy’s Salesforce Administrator & Platform Online Training is designed to help you configure, manage, and optimize the world’s leading cloud CRM platform. This course builds strong admin skills by covering everything from CRM fundamentals to advanced Salesforce administration, including security, automation, data quality, and user experience enhancement through the Lightning Experience.

    You will gain hands-on experience in managing users, customizing objects, building workflows and approvals, and creating dynamic dashboards and reports that support smart business decision-making. The program also guides Salesforce Administrator Certification paths, helping you pursue industry-recognized credentials.​​

    Key Benefits

    • Automate business processes & workflows efficiently
    • Work confidently with Salesforce Lightning Experience
    • Improve user productivity and customer engagement
    • Maintain accurate data with better access control
    • Create real-time reports & dashboards for insights
    • Strengthen org-wide security and compliance
    • Job-oriented training with practical assignments

    Upon successful completion, you’ll receive a Certificate of Completion from GTR Academy to validate your training experience.

    GTR Academy Training & Development

    (Enterprise of ROOTBIX INFOTECH Pvt. Ltd.)
    World-Class Employee Training Solutions
    SAP ABAP Online Course
    Salesforce Admin & Developer Certification
    SAP ABAP Online Course
    SAP ABAP Online Course
    SAP ABAP Online Course
    SAP ABAP Online Course

    Pave Your Road to Salesforce Admin Excellence, Lead in Salesforce Admin

    Program
    Highlights

    SAP ABAP Online Course

    Career in Salesforce Admin

    SAP ABAP Online Course

    In-Depth Learning

    SAP ABAP Online Course

    Skill Enhancement

    SAP ABAP Online Course

    Professional Growth

    SAP ABAP Online Course

    Accredited Certification

    SAP ABAP Online Course

    Future-Ready Skills

    Other Benefits
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    Step into the world of high-paying Salesforce careers!

    Students Trained
    0 +
    Facilitated Placements
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    Hours of Training
    0
    Years Operations
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    We're Widely Accredited

    Salesforce Admin & Developer Certification

    Know your Mentor

    Salesforce Admin Course Curriculum

    Module 1:Salesforce.com Introduction
    • Cloud Computing & Deployment Models (IAAS, PAAS, SAAS)
    • What is Salesforce.com?
    • Architecture & Multi-Tenant Model
    • Evolution of CRM & Salesforce Product Ecosystem
    • Salesforce Editions, Licenses, and Pricing Models
    • Signing up for Developer Edition & Navigating Salesforce UI
    • CRM Market Trends & Career Opportunities
    • Setting up Company Profile & Fiscal Year
    • Configuring UI Settings, Search Layouts & Themes
    • Enabling and Customizing Chatter
    • Introduction to Setup Menu & Quick Navigation
    • Overview of Sandboxes (Dev, QA, Full, Prod)
    • Login Access Policies: IP Ranges, Login Hours, Session Settings
    • Object-Level Security: Profiles, Permission Sets, OWD
    • Record-Level Access: Role Hierarchy, Sharing Rules, Manual Sharing
    • Field-Level Security: Read-Only, Required, Unique, External ID
    • Handling Access Exceptions & Audit Trail
    • Data Loader vs Import Wizard: Use Cases & Limitations
    • Insert, Update, Upsert, Delete, Hard Delete Operations
    • Mass Transfer & Mass Delete Records
    • Weekly Export & Backup Strategies
    • Attachment Uploads & Integration with ETL Tools
    • Data Quality Best Practices
    • Email Administration & Template Management
    • Approval Processes: Steps, Rejections, Actions
    • Salesforce Lightning Flows
    • Workflow Rules vs Process Builder vs Flows
    • Task Automation
    • Standard vs Custom Objects
    • Tabs: Custom Object Tabs, Visualforce, Web, Lightning Page Tabs
    • Field Types: Text, Picklist, Lookup, Formula, Roll-Up Summary
    • Relationships: Master-Detail, Lookup, Junction Objects, Hierarchical
    • Cross-Object Formulas & Roll-Up Summary Limitations
    • Creating & Managing Users, Profiles, Permission Sets
    • Troubleshooting Login Issues
    • Setting Up Chatter Free & External Users
    • Role-Based Access & Delegated Administration
    • Purpose & Types of Formula Fields
    • Text, Logic, Math, Date Functions
    • Cross-Object Formulas
    • Validation Rules: Need, Functions, Best Practices
    • Difference between Formula Fields & Roll-Up Summary
    • Create flows
    • Screen Flows
    • Scheduled Trigger Flows
    • Auto Launched Flows
    • Record Triggered Flows
    • Report Types: Tabular, Summary, Matrix, Bucket Fields
    • Report Builder: Filters, Groupings, Formulas
    • Scheduling, Exporting, Emailing Reports
    • Dashboards: Components, Charts, Highlighting
    • Dynamic Dashboards & Reporting Snapshots
    • Adding Dashboards to Home Page
    • Lightning App Builder: Pages, Components, Branding
    • Creating Custom Apps
    • Navigating AppExchange: Installing & Uninstalling Apps
    • Service Cloud Console Overview
    • Record-Triggered Flows
    • Scheduled Flows
    • Screen Flows
    • Visual Flows
    • Best Practices for Flow Design & Maintenance
    • Types of Sandboxes & Use Cases
    • Debug Logs: Setup, Monitoring, Error Resolution
    • Audit Trail: Tracking Setup Changes & Compliance

    Who is This Course For ?

    Training Delivery

    Discovery call

    A call to evaluate training requirements and adjust course and delivery accordingly.

    Tech call with the Certified Instructor

    A call with the Certified Instructor to address specific queries and requirements.

    Design of Customized Curriculum

    Tailored curriculum to meet specific learning objectives and organizational needs.

    Training and Access to LMS

    Commencement of training sessions along with access to the Learning Management System.

    Live training

    Live training sessions conducted in real time to facilitate interactive learning experiences.

    Hands on Role Based training with Labs

    Interactive training featuring hands on exercises and specialized labs tailored to specific skillset

    Course Materials Access using LMS

    Access salesforce admin training online materials conveniently through the Learning Management System.

    Student Progress Metrics

    Monitor student progress through comprehensive metrics and analytics.

    Final Quiz in Gamification style

    Concluding the training with a gamified final quiz to engage learners and reinforce key concepts.

    Certificate of Completion (Verifiable)

    Participants provided with a verifiable Certificate of Completion upon successfully finishing the training.

    Student Video Testimonial

    Watch heartfelt testimonials from our students, sharing their firsthand experiences and
    success stories about their transformative learning journeys at our institution.

    Hear from our students

    Explore firsthand accounts of student experiences. Hear their stories, triumphs, and insights that make our community exceptional. Real voices, real impact.







































































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