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GTR Academy – Salesforce Admin & Platform App Builder Online Course
190,000+ strong network: Global expertise, practical skills, & ethical leadership.
- Learn LIVE from the Masters of Industry
- Real life Case-studies and Projects
- Placement Preparations & Mock interviews
- Resume preparation
- Huge database of training documents
Where Our Students Work
About The Course
GTR Academy’s Salesforce Admin training online is designed to help you configure, manage, and optimize the world’s leading cloud CRM platform. This Salesforce Administrator Certification Training builds strong admin skills by covering everything from CRM fundamentals to advanced Salesforce administration, including security, automation, data quality, and user experience enhancement through the Lightning Experience.
You will gain hands-on experience in managing users, customizing objects, building workflows and approvals, and creating dynamic dashboards and reports that support smart business decision-making. The program also guides learners toward becoming a Salesforce Certified Admin by aligning the curriculum with official certification paths and helping you pursue industry-recognized credentials.
Key Benefits
- Automate business processes & workflows efficiently
- Work confidently with Salesforce Lightning Experience
- Improve user productivity and customer engagement
- Maintain accurate data with better access control
- Create real-time reports & dashboards for insights
- Strengthen org-wide security and compliance
- Job-oriented training with practical assignments
Upon successful completion, you’ll receive a Certificate of Completion from GTR Academy to validate your training experience.
GTR Academy Training & Development
(Enterprise of ROOTBIX INFOTECH Pvt. Ltd.)
World-Class Employee Training Solutions
- Classroom Online Training Options
- Fully Customized, Instructor-Led Programs
- Flexible Scheduling – Learn on Your Own Terms
Pave Your Road to Salesforce Admin Excellence, Lead in Salesforce Admin
Program
Highlights
Career in Salesforce Admin
In-Depth Learning
Skill Enhancement
Professional Growth
Accredited Certification
Future-Ready Skills
Step into the world of high-paying Salesforce careers!
We're Widely Accredited
Know your Mentor
- Certified Salesforce Admin
- Real-World Case Studies and Projects
- Compliance & Streamlining
- 8+ Years Of Experience
- Trained 3500+ Students
- Simplifies Complex Concepts
Salesforce Admin Course Curriculum
Module 1:Salesforce.com Introduction
- Cloud Computing & Deployment Models (IAAS, PAAS, SAAS)
- What is Salesforce.com?
- Architecture & Multi-Tenant Model
- Evolution of CRM & Salesforce Product Ecosystem
- Salesforce Editions, Licenses, and Pricing Models
- Signing up for Developer Edition & Navigating Salesforce UI
- CRM Market Trends & Career Opportunities
Module 2: Preparing Your Org for Users
- Setting up Company Profile & Fiscal Year
- Configuring UI Settings, Search Layouts & Themes
- Enabling and Customizing Chatter
- Introduction to Setup Menu & Quick Navigation
- Overview of Sandboxes (Dev, QA, Full, Prod)
Module 3: Security and Data Access
- Login Access Policies: IP Ranges, Login Hours, Session Settings
- Object-Level Security: Profiles, Permission Sets, OWD
- Record-Level Access: Role Hierarchy, Sharing Rules, Manual Sharing
- Field-Level Security: Read-Only, Required, Unique, External ID
- Handling Access Exceptions & Audit Trail
Module 4: Data Management & Migration
- Data Loader vs Import Wizard: Use Cases & Limitations
- Insert, Update, Upsert, Delete, Hard Delete Operations
- Mass Transfer & Mass Delete Records
- Weekly Export & Backup Strategies
- Attachment Uploads & Integration with ETL Tools
- Data Quality Best Practices
Module 5: Automation Essentials
- Email Administration & Template Management
- Approval Processes: Steps, Rejections, Actions
- Salesforce Lightning Flows
- Workflow Rules vs Process Builder vs Flows
- Task Automation
Module 6: Data Model & Relationships
- Standard vs Custom Objects
- Tabs: Custom Object Tabs, Visualforce, Web, Lightning Page Tabs
- Field Types: Text, Picklist, Lookup, Formula, Roll-Up Summary
- Relationships: Master-Detail, Lookup, Junction Objects, Hierarchical
- Cross-Object Formulas & Roll-Up Summary Limitations
Module 7:User Management
- Creating & Managing Users, Profiles, Permission Sets
- Troubleshooting Login Issues
- Setting Up Chatter Free & External Users
- Role-Based Access & Delegated Administration
Module 8: Formula Fields & Validation Rules
- Purpose & Types of Formula Fields
- Text, Logic, Math, Date Functions
- Cross-Object Formulas
- Validation Rules: Need, Functions, Best Practices
- Difference between Formula Fields & Roll-Up Summary
Module 9: Record Types & Page Layouts
Module 10:Reports and Dashboards
- Report Types: Tabular, Summary, Matrix, Bucket Fields
- Report Builder: Filters, Groupings, Formulas
- Scheduling, Exporting, Emailing Reports
- Dashboards: Components, Charts, Highlighting
- Dynamic Dashboards & Reporting Snapshots
- Adding Dashboards to Home Page
Module 11: Custom Apps & AppExchange
- Lightning App Builder: Pages, Components, Branding
- Creating Custom Apps
- Navigating AppExchange: Installing & Uninstalling Apps
- Service Cloud Console Overview
Module 12: Flows
- Record-Triggered Flows
- Scheduled Flows
- Screen Flows
- Visual Flows
- Best Practices for Flow Design & Maintenance
Module 13: Sandboxes, Debugging & Monitoring
- Types of Sandboxes & Use Cases
- Debug Logs: Setup, Monitoring, Error Resolution
- Audit Trail: Tracking Setup Changes & Compliance
Who is This Course For ?
- Aspiring Salesforce Administrators seeking a practical, hands-on introduction to the Salesforce platform.
- Students and career changers who want a comprehensive, engaging, and beginner-friendly approach to learning Salesforce.
- Professionals from non-technical backgrounds (arts, commerce, business, etc.) looking to break into the IT or CRM industry.
- Job seekers aiming for roles such as Salesforce Admin, Salesforce Analyst, or Business Systems Analyst.
- Customer support, sales, or marketing professionals who want to upskill and manage Salesforce in their current organizations.
Training Delivery
Discovery call
A call to evaluate training requirements and adjust course and delivery accordingly.
Tech call with the Certified Instructor
A call with the Certified Instructor to addressspecific queries and requirements.
Design of Customized Curriculum
Tailored curriculum to meet specific learningobjectives and organizational needs.
Training and Access to LMS
Commencement of training sessions along with access to the Learning Management System.
Live training
Live training sessions conducted in real time to facilitate interactive learning experiences.
Hands on Role Based training with Labs
Interactive training featuring hands on exercises and specialized labs tailored to specific skillset
Course Materials Access using LMS
Access salesforce admin training online materials conveniently through the Learning Management System.
Student Progress Metrics
Monitor student progress through comprehensive metrics and analytics.
Final Quiz in Gamification style
Concluding the training with a gamified final quiz to engage learners and reinforce key concepts.
Certificate of Completion (Verifiable)
Participants provided with a verifiable Certificate of Completion upon successfully finishing the training.
Student Video Testimonial
Watch heartfelt testimonials from our students, sharing their firsthand experiences and
success stories about their transformative learning journeys at our institution.
Hear from our students
If you are willing to start your career in SAP or if you are already an SAP professional and want to enhance your knowledge for better career growth , Then GTR Academy is one stop solution for all of us . As the mentor is extremely professional and has a wide experience in multiple MNCs , The depth knowledge and level of teaching.
If you are aspiring to build your career in SAP consulting, GTR Academy is the best platform. I like to thank GTR Academy and GTR Academy especially for the consistent guidance and motivation. I recommend you GTR Academy 100% to get trained and enhance your knowledge on different SAP modules.
GTR Academy is platform which not only gives us a knowledge but also provide a chance to develop skills & show case our talent. This platform is helping to many job aspirants like me. Special thanks to GTR Academy for always supporting.This was possible only through GTR Academy continuous support and guidance.
I've started preparing in SAP in Feb 2021, I posted a document on LinkedIn to present my skill and fortunately GTR Academy saw my post and suggest me take it as challenge for 21 days and present your skills.
and after completion of 21 days I started getting to many calls and got offer from top 3 MNC's and finally choose NTT Data.
Approved Training partner
Approved Training partner under the scheme for market-led fee-based services implemented by Nasscom
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Welcome to GTR Academy, your ultimate destination for top-notch online training and education. Since 2021, we have empowered 10,000+ students and facilitated 9200 placements, helping you step up, learn today, and lead tomorrow!
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